FAQ: Can I change my order?
We understand that design/construction changes often occur, sometimes even after an order is placed. From receipt of the payment, the Customer is allotted 3 business days for regular orders to make changes, as long as the Customer pays for any of the card processing fees.
Any requests for revisions after this period is subject to a minimum £100 Change Request Fee per revision - again, depending on complexity which must be paid before production starts or continues on your fronts. Additionally, any changes made to an order after material is cut will incur a Re-Stocking Fee, a Change Request Fee and the cost of new item. Client is welcome to keep unused pieces, if desired.