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Ikea Cabinets FAQs

Do you provide samples?

We are happy to offer samples of any of our finishes. Lead times can be 10 working days. You can purchase our most popular finishes in our sample shop.

I’ve planned my kitchen what should I do next?

Send us your plans! Once your plan is complete, email them to us and we will check these over. Please ensure that you have included Ikea fronts and panels on your plan which you can then remove once your order is finalised. This saves any confusion and saves repeating conversations that you will have had with the Ikea designers.

Please send the entire design rather than just a list of parts as we can double check to minimise any issues.

What is your lead time?

It varies according to the finish and our workshop schedule and (currently) any difficulties in staffing/supply chain due to Covid 19.. Please contact us for current lead times. 

Do you have a minimum order?

Yes, but this depends on stock in the showroom, and materials chosen, so we can advise you in relation to your specific order.

Why IKEA?

Ikea's cabinets offer an incomparable combination of high quality and low price, and their 25 year guarantee. Their cabinets are durable, spacious and offer a huge range of ingenious internal options.

We also love the flexibility that comes with the ability to purchase Ikea's cabinets - but not their fronts - which allows you the freedom to create your own dream interiors. Finished with our handcrafted fronts of course!

We love Ikea!

What do I need to get from IKEA?

Their cabinets, hinges and drawer fixings. They use Blum hardware for their cabinet hinges, a world renowned Austrian company.

Are Custom Fronts affiliated with IKEA?

We are not associated, affiliated or collaborating with Ikea in any official way. We simply make fronts and panels that will fit their cabinets in order to offer more options.

Any use of Ikea’s trade name/s are used simply to describe what we offer and is not intended to imply any relationship between Custom Fronts and Ikea.

Which cabinet systems do Custom Fronts doors accessorise?

We make doors and drawer fronts that fit the Ikea Metod kitchen system.

Can you make bespoke panels, shelves, or a custom size door for our Ikea kitchen?

Yes we can!

Can you make J Groove handles?

Not at present.

Can you do spacer panels and deco strips?

Yes!

Do you make doors that fit Ikea's discontinued Faktum kitchen system?

Not at present!

Do you work with other architects or other designers?

Yes, get in touch.

Do you make cabinets?

No, not currently.

Can I change my order?

We understand that design/construction changes often occur, sometimes even after an order is placed. From receipt of the payment, the Customer is allotted 3 business days for regular orders to make changes, as long as the Customer pays for any of the card processing fees.

Any requests for revisions after this period is not guaranteed as at that stage the workshop will have started the making process, sorry! If we can make a change it is subject to a minimum £100 Change Request Fee per revision - again, depending on complexity which must be paid before production starts or continues on your fronts. Additionally, any changes made to an order after material is cut will incur a Re-Stocking Fee, a Change Request Fee and the cost of new item. You are welcome to keep unused pieces, if desired.

What if something arrives damaged?

The only thing more important than getting your order right is making sure it arrives in perfect condition. We take great pride in our work, and take great care with package to ensure your kitchen arrives safely.

In the unlikely event we have made a mistake, we'll accept responsibility and make it right for you to the best of our ability. 

 

How do I assemble and mount?

SAFETY FIRST! Always attach your cabinets to a wall.

Cabinets from Ikea come with instructions as to how to mount them safely against a wall.

It is of the utmost importance that you or your fitter attaches these cabinets to the wall even if they feel stable, and even if it stands on legs.

What hinges should I use?

We recommend that you order your hinges from Ikea. The type of hinges you will need depends on what interior you choose for your cabinet. The easiest way to do this is to start with a complete cabinet and then simply ask for the fronts to be removed from the order. This way you ensure the correct number and type of hinges are included.

Ikea kitchen hinges are of top quality Austrian manufacture and have an expansion function which makes them easy to attach without tools.

How should I fit end panels?

End Panels for kitchen cabinets are fitted the traditional way with screws from the inside of the cabinet.

How should I clean my fronts?

Our finishes are strong and durable but should be treated with care for best results.

When cleaning is required we recommend a soft, damp cloth and water. “E” cloths are very useful. If a detergent is needed it should be a mild one like soap or washing-up liquid. Always avoid using detergents that contain alcohol and ammonia or which have an abrasive or bleaching effect and/or which cut through oil. Be sure to wipe off any water on the fronts/edges.